Shipping Policy

We proudly ship trailer parts throughout the United States.

Because many of our products are large, heavy, or oversized, shipping methods vary depending on the item ordered.

Processing Time

Most in-stock orders are processed within 1–3 business days.

Special-order or manufacturer-direct items may require additional processing time. If an item is delayed, we will notify you as soon as possible.

Shipping Methods

Orders may ship using:

UPS
FedEx
USPS
Regional parcel carriers
LTL Freight carriers

The shipping method is selected based on the size, weight, and destination of your order.

Free Shipping

Many products include free shipping within the contiguous United States.

Free shipping pricing is based on standard commercial delivery conditions.

Additional Freight Charges

Freight carriers may assess additional charges for deliveries including, but not limited to:

Residential addresses
Liftgate service
Appointment deliveries
Limited-access locations
Farms
Schools
Churches
Military installations
Government buildings
Construction sites
Remote service areas
Re-delivery requests
Incorrect shipping addresses
Storage charges
Any other carrier accessorial fees

These charges are not included in our advertised shipping prices and will be passed through to the customer at cost.

Whenever possible, we will contact you before shipment if these additional charges are known in advance.

Commercial Deliveries

Whenever possible, we recommend shipping freight orders to a commercial address with a loading dock or forklift. This often helps avoid additional carrier fees and may speed up delivery.

Delivery Inspection

Freight shipments should be inspected before signing the delivery receipt.

If you notice damage:

Note the damage on the delivery receipt.
Take photographs before unpacking.
Contact us within 24 hours.

Failure to note visible freight damage at delivery may affect the ability to file a freight claim.

Delivery Delays

Transit times are estimates only. Carrier delays caused by weather, mechanical issues, labor disruptions, or other events beyond our control are not grounds for cancellation or reimbursement.

Refused Shipments

Customers who refuse delivery for reasons other than shipping damage or our error may be responsible for:

Return freight charges
Original outbound freight costs
Carrier fees
Restocking fees, where applicable

These amounts may be deducted from any refund.

Questions

If you have any questions regarding shipping methods, freight delivery requirements, or commercial versus residential delivery, please contact us before placing your order. Our team is happy to help you select the most cost-effective shipping option.